We will gladly accept unworn, unwashed, unaltered or unused merchandise in sellable condition for a full refund within 30 days of purchase. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once the refund has been issued!
30 Day Window
You have 30 days to return your purchase. Just begin processing your return within 30 days of your purchase.
All products submitted for return must be in new condition with tags still on. We won't accept product that has been worn, damaged or used.
For purchases from the USA, no restocking or return shipping fees apply - just print off the prepaid return label after moving through the steps below.
We currently do not generate return labels for international shipments, customers will be responsible for return shipments & cost.
Simply return the product you don't want free of charge, and order a replacement product. We don't do exchanges, in the traditional sense, but offer free shipping and returns so it is essentially the same.
To start a return simply click here. It will direct you to our portal for processing returns.
Your Next Steps
1. Select the items you want to return.
2. Print your pre-paid shipping label.
3. Apply the label to your package.
4. Drop off the package at your local Canada Post location.
5. Please allow 2 to 4 business days to process the return once it’s received. You will be notified via email once a refund has been issued. Depending on your bank, please allow up to two billing cycles for your credit to appear on your statement.